Solutions · housing
The boiler that heats 200 units failed last January.
It will fail again.
Housing authorities manage 40-, 50-, even 60-year-old buildings on Capital Fund allocations that cover a fraction of the need. We rank investment by resident impact and system dependency, not by whatever broke last.
Why public housing fails the residents it serves
Failures are not abstract maintenance problems. They land on the most vulnerable households in the portfolio, during the coldest, hottest, or wettest week of the year.
01JanCentral boiler failures during heating season displace hundreds of residents and trigger emergency declarationsWhat it costs
A single boiler serves an entire building or complex. When it fails in January, there is no backup. Residents relocate, emergency heating mobilizes at enormous cost, and the authority faces HUD scrutiny and media attention at the same time.
0217yrElevators in high-rise public housing average 17 years past their expected modernization dateWhat it costs
Elderly and disabled residents upstairs depend on elevators that trap, stall, and break down monthly. Each outage is a mobility crisis. Each modernization costs $250K+ per cab and takes months, while residents still need to get to their units.
03PNAPhysical Needs Assessments identify $50K+ per unit in needs. Capital Fund provides a fractionWhat it costs
The PNA says every development needs new roofs, boilers, windows, and elevators. Capital Fund covers one project per year. Without a way to rank by consequence, the loudest emergency wins the budget. Not the smartest investment.
04NSPIREHUD's NSPIRE inspection standard replaces REAC and puts unit-level habitability at the center of the scoreWhat it costs
NSPIRE shifts weight from building-level observations to in-unit conditions: heat, hot water, electrical hazards, mold, pests. A single life-threatening deficiency can drop a property score and trigger a corrective action plan. Facility teams need to see the in-unit risk profile, not just the building system condition. Before the inspector does.
How Rivolq helps housing authority teams
Rank risk by how many residents are affected and how badly
We score systems by condition, units served, and population vulnerability. A boiler failing in November scores differently than a leak over a storage room.
Send Capital Fund dollars to the projects that reduce the most portfolio-wide risk
Every dollar of investment maps to the risk it retires. Compare replacing one boiler, modernizing three elevators, or re-roofing two buildings in one view.
Inspection-ready records, with progress against the PNA
NSPIRE and PNA compliance need documented maintenance evidence. We timestamp every action and link it to units affected. Inspection prep becomes continuous, not annual.
The infrastructure evidence base RAD conversions demand
Lenders, syndicators, and HUD need a credible 20-year capital plan. We produce the condition data, reserve modeling, and PNA-linked scope underwriters need.
Housing authority questions, answered.
Common questions from public housing operations, maintenance, and capital fund teams evaluating Rivolq.
How does Rivolq make Capital Fund dollars protect the most residents?
Rivolq ranks aging infrastructure by failure risk and resident impact, so limited Capital Fund dollars go to the systems whose failure would affect the most units — like the boiler heating 200 apartments — instead of being spread by squeaky-wheel urgency.
Can Rivolq help with REAC and inspection readiness?
Yes. Every risk score, work order, and capital decision carries a timestamped audit trail and condition evidence, so inspection readiness is maintained continuously rather than assembled in a rush before each review.
Does Rivolq replace our existing work-order system?
It does not have to. Rivolq includes a full CMMS for work orders and preventive maintenance, but it can also import your existing asset register and work history and layer risk scoring and capital planning on top of the system your team already uses across properties.
How fast can a housing authority see results?
A scoped pilot generally runs about 90 days from the first property to a capital plan you can take to leadership. Most authorities start with one development or one system type to prove the workflow on real assets before expanding across the portfolio.
Reading for housing authority decisions.
Articles on quantifying the cost of waiting, building capital requests leadership will approve, and what a scoped first-facility pilot should deliver.
Go deeper in the Help Center
Guides for resident request intake, the work order and PM loop behind unit turns, and capital plans that hold up with boards and agencies.
Make every Capital Fund dollar protect the most residents.
Rank aging infrastructure investment by resident impact, so limited dollars go where they reduce the most risk.
