Solutions · senior living
Surveys you are ready for. A plan that protects residents.
Across 5 communities or 500.
A failed HVAC unit in a memory care wing is not an inconvenience. It is a life-safety event. We help operators rank the systems that protect vulnerable residents, document compliance for surveyors, and plan spending across the whole portfolio.
The stakes are higher in senior living
Aging buildings, regulatory pressure, and residents who cannot simply leave when systems fail. Every facilities decision carries real weight.
HVAC failures in memory care can become medical emergencies in hours
Residents with dementia cannot communicate discomfort well. By the time staff notices a wing drifting warm, vulnerable residents may already be in distress.
Generators must transfer within 10 seconds for life-safety compliance
Medical equipment, nurse call, and emergency lighting all depend on automatic transfer switches that age quietly. A failed transfer during a power event is both a citation and a resident-safety crisis.
Average facility age in the sector is over 35 years
Original mechanical systems are well past expected service life. Budgets get squeezed by labor costs and reimbursement pressure, and infrastructure quietly falls to the bottom of the list.
Facilities cited for life-safety deficiencies during annual surveys
A deficiency means a plan of correction, possible fines, and reputational damage in a market where families read inspection reports before choosing a community.
How Rivolq helps
senior living operators
Score every life-safety system by condition, age, and what it protects
Generators, fire suppression, nurse call, and HVAC in care wings are weighted by the population they serve. Not just the asset class.
Walk into state surveys with organized, traceable documentation
Inspection records, maintenance histories, and corrective action logs are structured for surveyor review. No more pulling binders the night before.
Rank spending across 10, 50, or 200 communities with the same scoring
Regional directors and budget committees see consistent risk data across every facility. Allocation decisions become defensible and transparent.
Track CMS, state, and local requirements in one place
Different states, different survey cycles, different rules. We map the obligations to the physical systems they govern so nothing falls through the cracks.
Senior living facilities questions, answered.
Common questions from senior living and long-term care operations, maintenance, and compliance teams evaluating Rivolq.
How does Rivolq help with survey readiness and regulatory inspections?
Every risk score, work order, and capital decision in Rivolq carries a timestamped audit trail, so when a surveyor asks why a system was maintained, deferred, or replaced, your team can reconstruct the reasoning with dates and condition evidence. Documentation is assembled continuously instead of scrambled together before each survey.
How does Rivolq prioritize resident-critical systems like HVAC?
Rivolq scores the systems residents depend on — heating and cooling, emergency power, water and life-safety — by failure risk and consequence, not age alone. In senior living a temperature or power failure is a resident-safety event, so those systems surface first when your team decides what to address.
Can Rivolq help defend capital spending to ownership or operators?
Yes. Rivolq turns building condition into a ranked, dollar-quantified capital plan that shows what each project costs, what failure would cost if deferred, and where each dollar goes furthest — a request ownership and operators can sign rather than a list of repairs.
Does Rivolq replace our current maintenance system?
It does not have to. Rivolq includes a full CMMS for work orders and preventive maintenance, but it can also import your existing asset register and work history and layer risk scoring and capital planning on top of the system your team already uses across communities.
How fast can a community see results?
A scoped pilot generally runs about 90 days from the first community to a capital plan you can take to leadership. Most operators start with one community or one system type to prove the workflow on real assets before rolling out across the portfolio.
Reading for senior living facility decisions.
Articles on quantifying the cost of waiting, building capital requests leadership will approve, and what a scoped first-facility pilot should deliver.
Go deeper in the Help Center
Guides for resident-facing request intake, PM coverage for life-safety equipment, and work orders technicians complete from their phones.
Maintenance Request Portal
A public, no-login request form lets occupants and site staff report issues by link or QR code for your team to triage.
OperationsBuild a Practical Preventive Maintenance Program
Start your PM program with critical assets, pick the right trigger type, and understand why a scheduled PM might not generate.
OperationsMobile Work Orders
The Rivolq mobile app is built for field technicians to scan, log, photograph, and complete work, including offline.
Protect the people who cannot protect themselves.
Move from reactive maintenance to a plan that holds up to the next survey. Across every community in your portfolio.
