Getting started with Rivolq.

What Rivolq is and how to think about the platform.

• What Rivolq Is→
• Glossary of Core Rivolq Terms→
• Recommended Learning Paths by Role→
• Rivolq Terminology Guide→

First login through a working workspace with real data.

• Your First 15 Minutes→
• Add Your First Facility→
• Set Up Your Workspace the Right Way→
• Import Assets and Facility Data→
• Review and Troubleshoot an Import→
• Add Your First Asset→
• How Imports and Scan Work→
• Import Data and Use Scan, Step by Step→
• Shortcuts and Search→
• Submitting and Tracking Your Own Requests→

Daily execution: work orders, PMs, assets, parts, vendors.

• Work Orders and Preventive Maintenance→
• Assets, Parts, and Vendors→
• Floor Plans and Asset Pins→
• Unlocated Assets and Location Cleanup→
• List, Kanban, and Calendar Work-Order Views→
• Run Your Day in Rivolq→
• Create Your First Work Order→
• Create and Close Work Orders Well→
• Build a Practical Preventive Maintenance Program→
• Preventive Maintenance Basics→
• Asset Meters, Thresholds, and Condition PMs→
• Your Dashboard as a Technician→
• Completing Work Orders→
• Scanning Assets with QR Codes→
• Finding Asset Information→
• Create, Assign, Update, Close, and Delete Work Orders→
• Add, Update, Retire, and Troubleshoot Assets→
• Create, Edit, Pause, Complete, and Troubleshoot PM Schedules→
• Add Vendors, Update Records, and Use Service Context→
• Parts and Inventory→
• Vendors and Suppliers→
• Labor Tracking→
• Downtime Tracking→
• Site Maps and Building Rollups→
• Templates for Work Orders and PMs→
• Maintenance Request Portal→
• Mobile Work Orders→
• Purchase Orders and Receiving→
• Write Your Own Procedures in the Knowledge Base→
• Completion Approvals and Photo Evidence→
• Crews: Putting More Than One Person on a Job→
• Track Energy Consumption and Cost→
• Facilities and the Location Model→
• Location Hierarchy and Naming→
• Reading the Facility Page→
• Uploading and Replacing Floor Plans→
• Placing and Managing Asset Pins→
• Reviewing Parsed Rooms and Plan Readiness→

Reporting, risk, scenarios, dashboards, and executive review.

• Intelligence, Reporting, and Scenarios→
• Use Dashboards, Alerts, and Reports→
• Reading Your Dashboard→
• Understand Your Dashboard and KPIs→
• Understanding Analytics→
• Prepare for Reporting and Capital Review→
• How the Predictive Engine Works→
• How to Use Predictive Work and Recommendations→
• How Analytics Works and How to Use It→
• How the Dependency Graph Works→
• How Scenarios and Capital Planning Work→
• How Executive Reports Work→
• How the Digital Twin Works→
• Generate, Open, Share, Email, and Troubleshoot Executive Reports→
• Using Dashboard Cards, Drill-Downs, and Filters Without Getting Lost→
• Read Analytics, Investigate Patterns, and Decide What to Do Next→
• Build Scenarios, Compare Options, and Explain the Result→
• Use the Digital Twin to Find Assets and Start Work→
• Command Center and Capital Planning Conversations→
• Predictive Work Orders→
• Capital Planning→
• Dependency Graph and Blast Radius→
• Digital Twin (3D Visualization)→
• Risk Policy Settings→
• Alerts, Notifications, and Incidents→
• Maintenance Budgets and Variance→
• The Operations Report→

Users, roles, billing, support, and team access.

• Complete Your Profile→
• Invite Your Team→
• Roles, Billing, and Support→
• Invite Your Team and Manage Access→
• Admin Settings Overview→
• Understand Plans, Features, and Billing→
• How to Update Settings, Billing, and Team Access Safely→
• Roles and Permissions→
• Multi-Factor Authentication (MFA)→
• SSO and SAML Setup→
• Audit Log→
• Integrations, Connectors, and Event Delivery→
• Scheduled Exports→
• OAuth Apps and Connected App Access→
• AI Provider BYOK→
• Trust Center and Security Documents→
• Developer Portal and API Reference→
• Importing and Exporting Data→
• API Keys and Service Accounts→
• Data Privacy and GDPR→
• Billing, Plans, and Usage→
• Refunds and Cancellations→
• AI Usage and Budgets→
• Recycle Bin and Undo→
• Plans, Trials, and Feature Access→
• Set Up SSO and User Provisioning→
• Rivolq Connect and MCP Apps→
• Current Feature List by Plan→
• Custom Fields for Assets and Work Orders→
• Appearance, Language, and Time Zone→
• Editing, Archiving, and Restoring Facilities→

Fixes for common issues and unexpected behavior.

• Using the AI Assistant→
• Troubleshoot Missing Data and Empty States→
• Support Best Practices and Escalation→
• How Alerts Work and How to Tune Them→
• Frequently Asked Questions→
• How to Review Alerts and Turn Them Into Action→
• How to Get Help Fast When You Are Stuck→
• Troubleshoot Work-Order Counts and Filters→
• Alerts and Inbox: How Rivolq Reaches You→
• Notifications, Digests, and Reaching the Right People→
• Status Page and Incident Visibility→
• Facilities and Floor Plans Troubleshooting→