Solutions · retail
400 stores. 1,200 RTUs. Zero visibility into which ones fail next.
Equipment nobody sees until it stops working.
Retailers run thousands of rooftop units, walk-in coolers, and refrigeration cases across hundreds of locations. We give portfolio teams one risk view, so money goes where failure consequence is highest, not where the last emergency was.
Why retail infrastructure risk hides in plain sight
Retail facilities teams are small, centralized, and responsible for equipment scattered across hundreds of markets. The fleet ages quietly until the first summer heat wave reveals how many units were running on borrowed time.
011,200+Large retail portfolios have more rooftop units than they have people to inspect themWhat it costs
RTUs on store rooftops degrade quietly. Refrigerant leaks, compressor wear, and economizer failures accumulate across the fleet with no central view of which units are closest to failing.
02$12KAverage cost of a single walk-in cooler failure including product loss and emergency repairWhat it costs
The repair itself might be $3,000. The lost inventory, the emergency service premium, and the store disruption multiply the number. Multiply that by 30 events a year across a portfolio and leadership notices the line item.
032AMCritical refrigeration alarms trigger overnight when stores are closed and nobody is watchingWhat it costs
The BAS alarm fires at 2am. The call center dispatches at 6. The technician arrives at 10. The walk-in has been above temperature for eight hours, and the product is condemned.
04100+Third-party service vendors across a national portfolio make cost and quality control almost impossibleWhat it costs
Every market has its own HVAC contractor, invoice format, and definition of "repaired." Without one structured record of what was done and what it cost, portfolio-level vendor performance is a myth.
How Rivolq helps retail operations teams
Rank every RTU and refrigeration unit across every store by failure probability and consequence
We score each unit by age, runtime, service history, and revenue consequence. A failing RTU over a pharmacy counter outranks one over a stockroom.
Watch cold chain integrity across walk-ins, reach-ins, and display cases at every location
Continuous temperature data tied to equipment condition shows drift before it becomes a health department violation. See which compressors work harder than they should.
Replace equipment based on the data, not whoever called the hotline last
Portfolio-level planning ranked by failure probability, energy waste, and store revenue impact. Stop spreading budget evenly. Concentrate it where risk actually is.
Measure contractor quality and cost across every market with structured work history
Every service call, part swap, and invoice lands in one record. Compare vendors by region and recurrence. Negotiate master service agreements from data.
Retail portfolio questions, answered.
Common questions from retail facilities, store operations, and capital planning teams evaluating Rivolq.
How does Rivolq give fleet-wide visibility across hundreds of stores?
Rivolq puts every store, RTU, and refrigeration system in one risk view, ranking which units are most likely to fail next by condition and history. Instead of reacting store-by-store, your team sees the whole fleet and acts on the units that matter before they go down.
Can Rivolq tie refrigeration risk to spoilage and downtime cost?
Yes. Rivolq scores refrigeration and HVAC assets by failure risk and the cost exposure each carries — spoiled inventory, lost trading hours, emergency service — so capital goes to the units where it prevents the most loss across the portfolio.
Does Rivolq replace our existing facilities or work-order system?
It does not have to. Rivolq includes a full CMMS for work orders and preventive maintenance, but it can also import your existing asset register and work history and layer risk scoring and capital planning on top of the system your team already uses across stores.
How long before a retail portfolio sees results?
A scoped pilot typically runs about 90 days from the first stores to a capital plan you can take to leadership. Most teams start with a region or one asset class to prove the workflow on real assets before expanding across the fleet.
Reading for retail operations teams.
Articles on quantifying the cost of deferred maintenance, keeping the backlog under control, and what a scoped first-facility pilot should deliver.
Go deeper in the Help Center
Guides for multi-site rollups, store-level request intake, and the work order and PM workflows behind consistent store conditions.
See your entire fleet in one risk view.
A single pane of glass across every store, every RTU, and every refrigeration system. Decisions driven by data, not emergencies.
