Read Analytics, Investigate Patterns, and Decide What to Do Next

Start with a question

Use analytics to answer pattern questions, not just count questions: where work is concentrating, what is aging, which facilities consume the most attention, and what keeps repeating. Examples of good starting questions include why backlog rose, which facility drives urgent work, which assets repeat failures, and whether PM coverage is reducing corrective work.

Investigation flow

1. 01Choose the relevant time range.
2. 02Check facility or portfolio scope.
3. 03Identify the highest-change metric.
4. 04Open the contributing records.
5. 05Compare assets, PMs, alerts, and work history.
6. 06Decide the next action.

Do not act from a chart alone. Confirm whether a pattern comes from real operations, filters, recent imports, duplicate records, or stale work orders.

Next actions and empty charts

Good next actions are specific: assign overdue work, adjust a PM interval, update meter readings, clean duplicate assets, investigate a vendor pattern, or prepare a capital scenario. When deciding what kind of problem you have, ask whether it is execution, asset reliability, or planning. If a chart seems empty, check whether the date range is too narrow, the facility has little history, completed work is excluded, or the workspace is too new. Use analytics to understand the pattern; use predictive work to prioritize what deserves earlier attention.